All Systems Operational

Uptime over the past 90 days. View historical uptime.
Account Login Operational
Online Ordering Operational
MyHerbalife Operational
Online Application Operational
Receipting Operational
Point of Sale (POS) Operational
BizWorks Reports Operational
GoHerbalife Operational
Sales/Call Center Operational
HL MyClub Operational
DS - Ecommerce Operational
Online Training/HNGrow Operational
Microsoft Outlook Operational
GOC Operational
Webfax Operational
HN Rewards Operational
Site Builder Operational
Retail Payout Operational
Pro2Col Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 26, 2026

No incidents reported today.

Oct 25, 2026

An order rate dip was observed on myHerbalife.com globally. Members may have experienced slowness or encountered errors when attempting to place orders on the site.
Resolved - This incident has been resolved.
Oct 25, 04:25 PDT
Investigating - We are currently investigating this issue.
Oct 25, 02:55 PDT

Oct 24, 2026

Scheduled Maintenance On Herbalife Applications
Completed - The scheduled maintenance has been completed.
Oct 24, 21:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 19:30 PDT
Scheduled - Our systems will undergo maintenance on Saturday, October 24, 2026 starting at 6:30 P.M. PT for approximately 2hrs.

During this maintenance period, some application environments and services may be intermittently unavailable. Intermittent unavailability may be perceived as application environments not loading properly.

During the maintenance window, up to 6 brief service interruptions (5-10 minutes) may occur during this maintenance window.
Oct 18, 20:08 PDT

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Due to vendor issue (Genesys), Contact Center agents at the Malaysia Contact center were not able to answer the calls
Resolved - Agents are now able to answer the Member calls as normal.
Oct 21, 18:00 PDT

Oct 20, 2026

No incidents reported.

Oct 19, 2026

Due to vendor (Avoxi) issue, Members are unable to reach the Contact Center in Kiev, Ukraine
Resolved - This incident has been resolved.
Oct 19, 04:25 PDT
Investigating - We are currently investigating this issue.
Oct 19, 03:37 PDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

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